OER - Open Educational Resources
Content Strategy Knowledge Base

Hilary Marsh

Empathy-based personas: Shifting your view from inside-out to outside-in

Useful tips and tricks from the life and works of Chicago-based Hilary Marsh. Hilary is Chief Strategist at Content Company Inc. and with over 30 years of professional experience is a source of inspiration for students and always a help when it comes to taking a realistic look at the whole wide world of content strategy.